E-commerce Fulfilment and Returns

Orbital were early adopters of Microsoft Dynamics AX technology, all our activities are managed within a single, integrated application. Additionally, our in-house developers can integrate our system with your transactional website or we can provide a completely new, feature rich e-commerce solution.

When your products are in our warehouse, they are watched over by our own, bespoke barcoding system which registers your stock's arrival and allocates it a location. It will also be scanned when being picked, giving greater accuracies. You'll also be kept up to date with an automated email every evening letting you know about the day's warehouse activity.

Fulfilment 

direct to consumers

  • Single item fulfilment
  • Complex, multi-component orders
  • Variable item orders
  • Seasonal and other fluctuations in demand
  • Wide range of delivery options
  • Industry standards compliance

Returns

 Returns Management

  • Updating the customer record
  • Refund or replace product
  • Quality control check
  • Quarantine area for return items
  • Customer services helpline
  • Responsible disposal of unusable stock 

Customised solutions are our speciality……….

To find out how Orbital Interact can save you time, money and resources get in touch with us today:

Key Services

Address

Orbital Interact
Orbital Park
Ashford
Kent

TN24 0GA

T: 01233 214440
F: 01233 211007
E: sales@orbitalinteract.co.uk